RETURN & EXCHANGE

You can find the Return Form here.

You are entitled to return any product ordered via the herskaf.co website within a maximum period of 30 days following the date of purchase (date on the invoice).

You must enclose the original herskaf.co invoice. 

Each product on the original invoice can only be exchanged once. Product must be returned in perfect condition, unworn, with their original packaging and tags attached.

Sadly, we do not cover international returns and shipping, you have to bear the cost of shipping the items back to us and then back to you again.

Shipping address for returns:

Herskaf.co (Herskaf International Sdn Bhd)

79, Jalan Wangsa Delima 5,

Pusat Bandar Wangsa Maju,

Sekksyen 5,

53300, Kuala Lumpur, Malaysia.

+60173241277 | herskaf.co@gmail.com

 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are not 100% satisfied with your purchase from us you can return your item(s) for a full refund within 30 days of purchase. (Returns must be unworn, in the state you received them, and in the original packaging.)

After receiving back your item in perfect conditions, we will transfer back your money via bank transfer (local Malaysian bank) or via Paypal (for international customer).

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

You will be responsible for paying for your own shipping costs for returning your item (international customer).

Please inform us via phone or email:

+60173241277 (Whatsapp/Call/SMS)

herskaf.co@gmail.com

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Here To Help

Have a question? You may find an answer in our FAQs. But you can also contact us:

Whatsapp : +6019-262 6655 or
Email : lrhijab@gmail.com

Monday to Friday:
09:00 AM – 06:00 PM

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